Knowledge Hub
Guides, tools, and answers to help you navigate international shipping.
Shipping Guides
Essential knowledge for importers and exporters
Frequently Asked Questions
How do I get a freight quote?
Use our Instant Quote tool or contact us with your shipment details. We typically respond within a few hours with competitive rates.
What is chargeable weight?
Chargeable weight is the higher of actual weight or dimensional weight (L×W×H/5000 for air). Carriers charge based on this to account for space vs weight.
How long does customs clearance take?
Typically 1-3 days depending on documentation completeness, cargo type, and port congestion. We work to minimize delays.
Do you offer door-to-door shipping?
Yes, we provide complete door-to-door services including pickup, customs clearance, main carriage, and final delivery.
What areas do you serve from Jaipur?
We serve all of India and ship to 100+ countries worldwide through our partner network. Major lanes include Middle East, Europe, and Asia.
How can I track my shipment?
Use our Track Shipment page with your AWB, Bill of Lading, or reference number for real-time updates.